Privacy Policy

Last updated: 15th January 2026

Data Controller Information

astranovae S.A. (Registration Number: 312596748) is the data controller responsible for your personal data. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Company Details:
astranovae S.A.
Rua dos Fanqueiros 44
4082-537 Porto
Portugal
VAT Number: PT312564857

Data We Collect

The data we collect includes personal information that you provide to us directly through our website forms, communications, and service interactions. This may include your name, email address, phone number, company information, and any other details you choose to share when contacting us or using our services. We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, and usage patterns.

How We Use Your Information

We use your data to provide our beauty analytics and forecasting services, respond to your enquiries, and communicate with you about our services. The use of your data is based on legitimate business interests, contractual necessity, or your explicit consent. We may also use your information to improve our services, conduct market research, and ensure the security and functionality of our website and systems.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Legitimate Interests: To provide our services, improve our offerings, and communicate with you about relevant business matters
  • Contract Performance: To fulfil our obligations under service agreements and contracts
  • Consent: For marketing communications and certain tracking technologies where required
  • Legal Compliance: To meet regulatory and legal requirements

Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights, property, or safety.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information is typically retained for the duration of our business relationship plus a reasonable period thereafter. Website analytics data is generally retained for up to 26 months, whilst marketing data may be retained until you opt out or withdraw consent.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another organisation
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for processing where applicable

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your personal data in accordance with GDPR requirements.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us using the following details:

Privacy Contact:
Email: privacy@astranovae.world
Phone: +351 221 935 201
Post: astranovae S.A., Rua dos Fanqueiros 44, 4082-537 Porto, Portugal

Supervisory Authority

You have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados - CNPD) if you believe we have not handled your personal data in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.